The list below will provide you with contacts on who to forward issues to based on the application.
Department | Responsibility | To Field | CC Field |
Appstream (Agent Desktop) | Platform Support | platformsupport@arria.com | rob.anderson@arria.com, alaric.nel@nusutus.com |
CCP | Michael Flanagan | michael.flanagan@nusutus.com | alaric.nel@nusutus.com |
Agent Training Software | Mathew Arand | mathew.arand@arria.com | andrew.lamont@arria.com, nick.bouman@arria.com, alaric.nel@nusutus.com |
Ping Dashboard (add users and feature requests) | Marcus Walenkamp | marcus.walenkamp@arria.com | pradeep.vattikuti@arria.com, alaric.nel@nusutus.com Sales Rep |
Ping Dashboard (issues) | Pradeep Vattikuti | pradeep.vattikuti@arria.com | marcus.walenkamp@arria.com, alaric.nel@nusutus.com Sales Rep |
PING Accounting | Accounting team | accounting.dl@nusutus.com | alaric.nel@nusutus.com Sales Rep |
Sales | Store/Fleet Rep | Store: Column 'D' Sales Rep: Column 'AM' Fleet ID: Column 'C' Link: Sales Sheet | alaric.nel@nusutus.com |
Security Issues | Multiple tea |